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IT speciālists uzrauga sistēmu darbību un datu plūsmas vairākos monitoros – proaktīva IT infrastruktūras uzraudzība un pārvaldība.

Proactive monitoring and management of IT systems

We ensure the continuous operation of your IT infrastructure with proactive monitoring, incident prevention and system performance optimization. We use RMM (Remote Monitoring and Management) platforms that allow remote monitoring and management of servers, networks, workstations, and other devices in real time.

We monitor

Servers (physical and virtual);
Network infrastructure (switch, router, firewall);
Workstations, laptops, and mobile devices;
Printing equipment, UPS, NAS and other peripheral devices;
Cloud services and SaaS solutions such as:
- Microsoft 365 (Exchange, SharePoint, Teams, OneDrive);
- Google Workspace (Gmail, Drive, Meet, Docs);
- Azure, AWS, Google Cloud Platform — infrastructure and service monitoring;
- Backup and DRaaS solutions (for example, Veeam, Acronis, Datto).

Automation that saves time and reduces risks

RMM platforms allow you not only to monitor, but also to automate a wide range of actions:

Simple actions like restarting services, cleaning up your drive, or restarting apps;
More complex operations, such as deploying software updates, adjusting security settings, managing configurations, or running scripts under certain conditions;
Automated response to certain events (for example, CPU overload, lack of disk space, suspicious network activity).

In addition, the system provides

Real-time notifications of critical events in both email and SMS format;
A detailed event log and reports on the actions taken;
Integration with IT support and other IT management platforms.

Remote access with extended capabilities

Our RMM solution provides much more than traditional remote access tools. It allows us to manage and diagnose your IT environment at any level, regardless of user presence or device location.

This approach allows us not only to respond quickly to problems, but also to proactively address potential risks before they become incidents.

Remote access

Not only for user sessions, but also for system services, registries, script execution, and BIOS-level information.

Userless intervention

Full-fledged diagnostics and troubleshooting are possible even if the device is blocked or the user is not available.

Security and transparency

All actions are recorded, access is encrypted and controlled.

Centralized Management

One platform for all devices, regardless of their operating system or location.

Mobile device management (MDM)

Today’s work environment requires secure and centralized access to mobile devices. We offer MDM (Mobile Device Management) solutions that allow your company to manage smartphones, tablets, and other mobile devices regardless of their location.

Our MDM solutions provide

Device registration and configuration remotely.

Enforcement of policies (e.g. passwords, encryption, access restrictions).

App management and installation.

Blocking devices or deleting data in case of loss or theft.

Compliance with security and data protection requirements (e.g. GDPR).

Supported platforms

Android (on Android Enterprise).

iOS/iPadOS (with Apple Business Manager).

Windows and macOS (with Intune or other MDM solutions).

Benefits Your Company

Minimized risk of downtime

Problems are identified and resolved before they affect your business processes.

Full transparency

Detailed reports on the state, performance and events of the systems.

Faster response to incidents

Thanks to automated alerts and workflows.

Resource optimization

Better use of hardware, software, and cloud resources.

Scalability

The service can be adapted for both small offices and large organizations with complex infrastructure.

Flexible automation

From simple tasks to complex operations that adapt to the specifics of your IT environment.

Transparency of cloud services

Centralized monitoring and control of the cloud services you use.

Safe mobility

Full control over mobile devices without compromising on user convenience.

Proactive monitoring and management of IT systems

We monitor