LTD DTL SERVICES is a managed IT services company with experience in the Baltic market since 2011, providing companies with comprehensive IT system and infrastructure maintenance in accordance with the needs of corporate clients.
Proactive monitoring and management of IT systems
We ensure the continuous operation of your IT infrastructure with proactive monitoring, incident prevention and system performance optimization. We use RMM (Remote Monitoring and Management) platforms that allow remote monitoring and management of servers, networks, workstations, and other devices in real time.
IT security management
Protect your business against today's cyber threats with comprehensive IT security management that combines technology, processes, and human factor protection into a single solution. We help ensure the security of your IT environment, compliance with regulatory requirements and prompt response to incidents.
Backup and restore data as a service (BaaS/DRaaS)
Automated backup, post-incident recovery, and disaster recovery solutions, including geo-redundant replication across multiple locations. Customers are provided with regular reports on backup, testing, and restoration readiness.
User support and servicing IT requests
We provide fast and professional assistance to your employees in everyday IT issues. Support is available by phone, email or online. We also offer a user self-service portal and clearly defined SLAs that define response and lead times.
Manage cloud services
We manage your infrastructure and apps in the cloud (Azure, AWS, Google Cloud), providing configuration, security monitoring, and cost optimization. We also offer migration services to Microsoft 365 from other platforms.
Software and license management
We manage your company's software portfolio, from Microsoft 365 and Adobe to specialized industry apps. All processes are carried out with accurate documentation and accounting, ensuring transparency and compliance with audit requirements.
IT asset accounting and lifecycle management
We provide full management of IT assets – from acquisition and configuration to replacement and disposal. All assets are documented in a centralized system, which allows you to accurately monitor their status, location and history of use.
IT Strategic Advisory Support (vCIO)
We offer IT management consulting as a service (vCIO), helping companies make strategic technology decisions, develop IT development roadmaps, perform risk assessments and plan IT budgets.
